Terms of service
Sales operations will be understood at Maystar's address, S.L. For the solution of any litigious issue derived from this Agreement or Legal Act, the Parties submit the courts and courts of the city of Tarragona, with an express waiver that could correspond to them.
Starpil It puts at your disposal a new online shopping service in which it will allow you to buy our cosmetic products from your computer.
In addition, you can enjoy promotions and special deals, designed exclusively for you.
Next, we invite you to review the general conditions that regulate the purchase of products Starpil Through this website. In this sense, the use of this website constitutes its agreement and acceptance of these general conditions. Notwithstanding this, if you have any questions about them, please contact our customer service to info @Starpil.is
The following conditions regulate the sale of the products presented on this website by society:
Social denomination: Maystar S.L.
Social address: Pol. Ind. Roques plans. C / Sol Ponent 12-14, 43830 Torredembarra
Telephone: 977 130 057
Fax: 977 641 962
Registration data: The MAYSTAR S.L SOCIETY is registered in the Tarragona Mercantile Registry, sheet T11075; Folio 153, Book 1192
Property of the content of the website.
All illustrations, designs, icons, graphics, photographs, images and any other elements that are part of the web are exclusive property of Maystar, S.L.
The elements of this website are designed for the purpose of offering the sale of products identified with the brand Starpil. The copying or use of such elements does not entail the transfer of any rights over them. In this sense, reproduction, publication, transmission, modification or distribution for any means of the configurator elements (software included) of this web page is expressly prohibited.
For any kind of doubt, consultation or suggestion, you can send us your comments by e-mail or by mail to:
Pol. Ind Roques plans. C / Sol Ponent 12-14, 43830 Torredembarra
Telephone: 977 130 057
Fax: 977 641 962
Schedule (working days): Monday through Friday from 9:00 p.m. to 4:00 p.m.
Protection Personal data
To visit for Starpil.is It is not necessary to provide any personal information. However, if you wish to make a purchase, you must fill out our data collection form to be able to take your request. Only you are responsible for the veracity of the data provided.
The data provided by you will become part of a file, whose responsible is MayStar S.L. And as we inform you at the foot of the form, you can exercise your rights of access, cancellation, opposition and rectification of the data by addressing Maystar, S.L., in Pol. Ind. Roques plans. C / SOL PONENT 12-14, 43830 Torredembarra.
You are responsible for using your Password and Login. We recommend you keep your password secret and close the search engine after your visit. You should know that Maystar S.L. You will never ask your password and / or phone in an unsolicited e-mail.
Exclusion of responsibility
Any information related to MayStar S.L. That could be found or distributed on websites, emails, forums or the like, will only be considered truth if it consists or has recorded on this website.
The user admits to know the existence in the virus network, worms and other harmful elements. It will correspond to the user, the availability of suitable tools for the detection and disinfection thereof, without Maystar S.L. Be responsible for the damages produced in the user's equipment during your website
Access to the Portal, requires services and supplies by other service providers of the information society, whose reliability, quality, continuity and operation escapes the control of MayStar, therefore, the services provided through the portal can be Be suspended, canceled or be inaccessible at any time, without we can answer for it.
MayStar is not responsible for the damages of any type produced in the user by disconnections in telecommunications networks.
It is forbidden to use any of the contents and services of this website for illicit or injurious purposes to the rights and interests of Maystar, S.L. or from third parties, or that in any way can damage, disable, overload, deteriorate or prevent the normal use of the portal.
The user reads and accepts the rules of this legal notice.
The items offered on this website are a selection of products from Starpil and meet the same quality and guarantee requirements that sales products in authorized establishments.
Special offers, promotions or discounts will be valid until the date indicated or until the end of stocks.
The items on sale are for exclusive use for aesthetic professionals, for this reason to access the online store of Starpil, You must be credited by applying access to the professional area. To this end, you must submit a copy of the IAE, last receipt of autonomous or any other document required by the customer service department of Maystar, S.L.
The items that wish to acquire must be selected and added to the purchase bag by clicking on the corresponding icon. The purchase bag will contain the reference of the selected item and the price in euros (taxes included). ATTENTION: The price expressed does not contain transport since the rates vary depending on the country of destination. The order form will request the personal data that will be incorporated into our database in order to be able to process the order and facilitate the realization of new purchases in Starpil.isYou can access your personal data and the information of all your orders. Remember that personal data should be indicated with full accuracy to avoid confusions or incidents in the shipment / item acquired. In addition, in the case that requests it, you will receive by mail and / or e-mail information and publications related to Starpil. Once the purchase order is completed, a summary will be presented by identifying the acquired item, its total price (transportation and taxes included) and the shipping data. The order must be confirmed by clicking on the "Finish order" button. Shopping will be paid with a credit or debit card (Visa, Visa Electron, MasterCard and 4b) and Paypal. Other payment options will not be admitted. For credit or debit card payments, the charge will be made online, that is, in real time, through the payment gateway of the corresponding financial institution, once it has been proven that the communicated data is correct. Confirmed the transaction, the order number is communicated through the website so that it can be followed up there. Likewise, an email will be sent, with a description of the order and the personal data that have been communicated. The non-receipt of this message may be due to a transitional communications problem in the network or to a writing error in the communicated email address. In both cases, it is advisable to contact Maystar, S.L. If at the time of issue issuance, our warehouse detects that there are no stock of any of the products included in it, the client will be notified immediately. In addition, the amount of the item charged will be paid in a few days.
Currency and Taxes
The prices on this website are shown in euros.
In accordance with current legislation, MayStar, S.L. It is obliged to load VAT in Spain. The applicable VAT is the legal type.
Once the purchase order is completed, and before making the order payment, a final summary will be presented by identifying the acquired article / s and its total price (taxes and transportation included).
Form of payment and security
With the aim of giving maximum security to the payment system, MayStar, S.L. It uses secure payment systems of first-line financial entities in electronic commerce. In this sense, the confidential payment data is transmitted directly and encrypted (SSL) to the corresponding financial institution.
With the aim of collaborating in the prevention of fraud through the Internet, Maystar, S.L. Reserves the right to verify the personal data provided by the client and adopt the measures that it deems appropriate (including the cancellation of the order) so that the acquired merchandise is delivered in accordance with the data listed in the order.
Contrareembolso not enabled for Balearic Islands, Canary Islands, Ceuta, Melilla and Andorra.
The transportation of items purchased in Starpil.is It will be done through a courier company and will be delivered within a period of approximately 7 to 10 business days.
To avoid incidents in the delivery (erroneous addresses, impossibility of finding someone at home etc.), it is essential to correctly fill out the corresponding form being advisable to fill in the box relative to the contact phone.
The price of transport is calculated based on the place of destination and the acquired items.
Up to € 120.
From € 120
The sale can only be done in the Spanish territory
The exact price of transport will be calculated by including each item in the purchase bag and will appear on the page that summarizes the purchase before the order confirmation using "Finish order" and before entering the credit card data or debit.
It will not be possible to send orders to military bases or postage sections.
Shipping costs can be modified at any time without prior notice. This change will be applicable from the moment the modification is included in the help pages and the contract published on this website. In any case, those shipping costs that appear at the time of ordering will be valid.
Starpil It does not take charge of the expenses of dispatch and customs in the following destination communities: Ceuta, Melilla and Canarias.
Changes and / or returns for the European Union
If once received the purchase is not satisfied, MayStar, S.L. It allows its change or return within thirty (30) days, from the date of receipt as long as the product has not been used, despinked or damaged. So, MayStar, S.L. You can not accept changes or returns of damaged or used products or without your original packaging, as long as it is not a manufacturing defect or the product is in poor condition.
To make a return change, you must complete the form of the Web indicated for this purpose.
The change or return can be done by mail (we advise shipping by certified mail or acknowledgment of receipt) to:
Pol. Ind. Roques plans. C / Sol Ponent 12-14, 43830 Torredembarra
Telephone: 977 130 057
Fax: 977 641 962
Changes and / or Returns by mailThe refund for reimbursement of purchased products may be made by ordinary mail. All refund must be carried out in its original packaging and with the properly completed return form.
Once received / s, MayStar, S.L. It will verify the indicated defect and proceed to send the substitution product, it will also request the corresponding credit institution to come back to the charge on the credit card used if the refund for reimbursement has been requested. The shipping costs of the products, which wish to change or return, by mail or courier will be on behalf of the client and in no case mayStar, S.L. It will accept returns sent to costs due.
In the case of returns performed by mail, we advise shipping by certified mail or with acknowledgment.
In the case MayStar, S.L. You have mistakenly sent an article different from the requested or that the quality of the item sent is not appropriate, MayStar, SL, once the error or defect has been checked, the proportional part of the shipping costs (round trip) corresponding to the Defective product upon request to the recovery cost of return shipping costs.
They can make purchases during 24 hours a day 7 days a week, all year round.